Logistics Manager

TCS Walk in interview for Logistics Delivery Manager

Experience -

9 - 15 years
Qualification -

Full time Graduate
Shift-

Rotational 24/7

Walk in Details-
Date

- 13th June 20
26Time

- 10am - 2 pm
Location - Tata Consultancy Services Limited SEZ, TCS Indore Office, Recruitment Bay, GH1, Tigaria Badshah, Indore, MP

Job Description-
Managing & improving Customer Experience
Managing SLAs, AHT, Utilization, Outliers, Attendance, and Attrition
Client Management through effective SLA monitoring, query resolution and weekly connects.
Employee Development & improvement of Employee satisfaction index
Succession Planning Process and Productivity Improvements
Performance reviews
Work in collaboration with the Quality / Work force planning & HR teams
Daily, weekly, and monthly reporting (Good knowledge of MS excel)
Effective Floor Management during volume processing and TAT deadl ines