Vacancy Description
TCS Walk in interview for Logistics Delivery Manager
Experience -
9 - 15 years
Qualification -
Full time Graduate
Shift-
Rotational 24/7
Walk in Details-
Date
- 13th June 20
26Time
- 10am - 2 pm
Location - Tata Consultancy Services Limited SEZ, TCS Indore Office, Recruitment Bay, GH1, Tigaria Badshah, Indore, MP
Job Description-
Managing & improving Customer Experience
Managing SLAs, AHT, Utilization, Outliers, Attendance, and Attrition
Client Management through effective SLA monitoring, query resolution and weekly connects.
Employee Development & improvement of Employee satisfaction index
Succession Planning Process and Productivity Improvements
Performance reviews
Work in collaboration with the Quality / Work force planning & HR teams
Daily, weekly, and monthly reporting (Good knowledge of MS excel)
Effective Floor Management during volume processing and TAT deadl ines
Experience -
9 - 15 years
Qualification -
Full time Graduate
Shift-
Rotational 24/7
Walk in Details-
Date
- 13th June 20
26Time
- 10am - 2 pm
Location - Tata Consultancy Services Limited SEZ, TCS Indore Office, Recruitment Bay, GH1, Tigaria Badshah, Indore, MP
Job Description-
Managing & improving Customer Experience
Managing SLAs, AHT, Utilization, Outliers, Attendance, and Attrition
Client Management through effective SLA monitoring, query resolution and weekly connects.
Employee Development & improvement of Employee satisfaction index
Succession Planning Process and Productivity Improvements
Performance reviews
Work in collaboration with the Quality / Work force planning & HR teams
Daily, weekly, and monthly reporting (Good knowledge of MS excel)
Effective Floor Management during volume processing and TAT deadl ines
Ready to Apply?
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