Logistics Insurance Solution Specialist - Global Payment Corporate Functions Singapore Regular

Logistics Insurance Solution Specialist - Global Payment

Responsibilities

1. Merchant Operations & Value Delivery
   • Design and end-to-end implement logistics insurance operation solutions for B-end merchants including TikTok Shop sellers, cross-border freight forwarders, overseas warehouse operators, and logistics service providers. Customize tailored insurance plans, claims green channels, and value-added service packages to address specific merchant pain points, improve policy purchase conversion and retention rates, and deliver quantifiable value outcomes (e.g. reducing negative review rates, minimizing cargo loss costs, improving logistics satisfaction scores).
   • Build a tiered merchant operation system: design differentiated pricing strategies, rebate policies, and service standards for different customer segments (small/medium freight forwarders, top sellers, brand independent stations), and formalize scalable merchant operation...