Vacancy Description
A vacancy exists at Medilogistics Hub for an Administrator ,based in Pietermaritzburg, reporting to the Dispatch & Delivery Manager. The successful candidate will be responsible for assisting the Medilogistics Hub with the daily administrative activities related to a specific distribution hub, area ,or function.
Primary purpose of the job is to
• Managing customer queries as a whole
• Handling of queries and feedback to clients and the business
• Ability to arrange special requests & follow through for patients
• Tracking of parcels across all Medilogistics Hub
• Any other ad hoc functions that may be appointed from time to time
• 100% SLA and SOP compliance and adherence to time lines
• Providing professional and accurate feedback
• Relationship with Manager
• Actively involved in office meetings/ communications
• Relationship with drivers/office staff
• Following correct escalatio...
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