Loan Operations Associate

Job Summary:

We are seeking a highly motivated and experienced Loan Operations Associate to support the accuracy and efficiency of our loan servicing operations. This role demands exceptional attention to detail to accurately process loan payments, maintain precise loan records, and conduct daily account research to identify and resolve discrepancies. The ideal candidate has a minimum of five years of relevant experience and a proven track record of maintaining data integrity in a high-volume, compliance-driven environment.

Key Responsibilities:

• Loan Payments and Loan Maintenance: Accurately post loan payments, update and maintain loan account information, and ensure timely processing across all accounts.
• Inquiry Management: Respond to internal and external inquiries related to payment transactions, balances, and loan account activity.
• Issue Resolution: Conduct daily research and review of loan accounts to identify and resolve discrepancies...