Vacancy Description
Job Details
Job Title: Customer Support
Location: Belfast - Working across our Halifax branches within a reasonable distance.
Hours: 17.5 hours per week (including Saturdays). Pattern: Part-time.
Annual Salary Range: £26,200. (Part-time salary: £13,100, increasing to £13,475 after 6 months.)
Flexible Working
We support flexible working - more information is available.
Responsibilities
You will start your journey in one of our branches, providing face-to-face support to customers.
- Handle everyday banking tasks while focusing on supporting customers through important moments such as bereavement, fraud concerns, vulnerable support, and digital banking confidence.
- Adapt to different customer needs, promote and support our digital services, and help customers use online and mobile banking independently.
- Recognize opportunities to connect customers with the right products and services.
- ...
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