Liverpool Branch: Customer Experience Advisor

On behalf of Nationwide, AMS are seeking a Customer Representative working across our Liverpool branch

Our frontline teams deliver Simply brilliant service every day. We know 63% of customers still value a face-to-face service offering and that's why through our Branch Promise we now have the biggest branch network in the UK.

What makes us different

Nationwide is the world’s largest building society. With over 15 million customers, we have a relationship with almost a quarter of the UK’s population. We’ve got the scale to compete with the big banks, but we’re not a bank. As a building society, we’re owned by our members – that’s our customers who have their current account, mortgage or savings with us. It means we can do things differently to deliver our Purpose: Banking – but fairer, more rewarding, and for the good of society.

As champions of the mutual way, we challenge the financial sector status quo. We don't see customers as...