Lifecycle & Retention Strategist at E-commerce Growth Agency

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Lifecycle & Retention Strategist at E-commerce Growth Agency based in Finland.

This role sits at the intersection of strategy, data, and customer experience, focused on helping high-growth subscription e-commerce brands significantly improve customer lifetime value and long-term retention. You will act as a key strategic partner to clients, shaping lifecycle marketing programs that directly impact revenue, churn reduction, and subscriber engagement. The environment is fast-paced and highly analytical, with strong emphasis on experimentation, performance measurement, and continuous optimization. You will work across multiple client accounts, collaborating with specialists in CRM execution, design, and copywriting to bring retention strategies to life. This is a client-facing role requiring both strategic thinking and hands-on ownership of...