Library Services Assistant (Sessional)

Job Summary

This position is responsible for answering circulation, directional and reference questions at the Service Desk; referring to a librarian those reference questions which are complex or which require group instruction. Will assist with project work as requested by the Manager, Library Services. Works with other members of the UBCO Library staff and the public; participates in team activities such as meetings, trainings and skills-building events.

Organizational Status

This position works under the supervision of a Library Services Coordinator and reports to the Library Services Manager.

Work Performed

1. Performs Service Desk functions by:

- Providing library assistance at the Service Desk.

- Creating a positive and welcoming customer service environment for all library patrons.

- Answering reference questions using UBC Okanagan Library resources includi...