Level 2 Service Desk Analyst

AKD is a successful forestry products company, growing and manufacturing sustainable quality timber products. With operations across Queensland, NSW and Victoria we have 1,000 plus strong team members who are passionate about our business!

AKD is proud of our diverse culture that supports empowered individuals, embraces teamwork, and encourages a simple action orientated ‘can do - make it happen’ attitude.

AKD is looking for a highly proficient and self-motivated IT professional, to join a fun, positive and collaborative team culture that delivers amazing service together, promoting a business-focused approach to IT Service Management, delivering high performing Service support functions including ITSM, Desktop, Infrastructure and Applications. 

Working closely with key IT and business stakeholders, the ideal candidate will have proven experience in ITSM at Level 2 capacity, as well as strong knowledge of infrastructure, n...