Level 2 Helpdesk Support Professional, Temp to Perm

Title: Level 2 Helpdesk Support Professional Duration: 3-6 months, Temp with potential for permanent conversion Rate of Pay:$44.70 per hour FLSA Status: Non-Exempt Employer: Joint Industry Board of the Electrical Industry Department: Information Technology Department Reports to: Help Desk Manager Location: Flushing Onsite Monday thru Friday Vacancy: 1 ITD Helpdesk is seeking a highly skilled Tier 2 level Helpdesk Technician to provide technical support and customer service to our staff members. The ideal candidate will have excellent interpersonal, oral, technical, and written communication skills, as well as the ability to extract information from end-users to resolve network, server, and computer-related hardware/software issues. Reporting to the Help Desk Manager, under general supervision, the Network Support Specialist will be responsible for but not limited to: Provide technical support for Windows, Mac OS, iOS, and Android OS, scanners, local and network devices, web, and IP...