Vacancy Description
- To guide and work together with a small team on various sales and marketing functions to drive business growth.
- Handle day-to-day enquiries received through the SMU Academy's hotline and email, ensuring timely and professional responses.
- Demonstrate a hunter mentality for sales and closing, acquiring and expanding the customer base (both individuals and corporates) through approaches such as cold calling, networking, social media, and emails.
- Maintain strong client relationships by providing support, information, and advice on our courses.
- Handle both in-bound and out-bound customer enquiries professionally and promptly. Resolve customer feedback and issues, escalating them to senior management if necessary.
- Manage and minimize class cancellations, ensuring a minimum sign-up of 10 participants for each module.
- Identify marketing channels for programs, strategic partnerships, and events.
- Assist with the development o...
Ready to Apply?
अभी आवेदन करें
Submit your application for Learning Solutions Specialist, SMU Academy at Singapore Management University
Apply for this Position