Vacancy Description
Job Summary
The Learning & Development Executive is responsible for planning, coordinating and delivering employee training programmes to improve staff competency, service quality, operational standards and overall organizational performance.
This role also supports the development of training systems, learning materials, Standard Operating Procedures (SOPs) and employee competency assessments to ensure consistent service standards across the organization.
Key Responsibilities 1. Employee Training & Development- Conduct orientation and onboarding programmes for new employees.
- Deliver departmental and job-specific training sessions.
- Organize refresher and continuous learning programmes.
- Support supervisors in identifying employee training needs.
- Monitor employees' learning progress and competency development.
- Develop and update training m...
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