Learning & Capability Coordinator

About the Role

The Learning and Capability Coordinator is responsible for the seamless day-to-day operational management of the Sales and Service 'Learning Lab' across both onshore and offshore teams. This role ensures the efficient scheduling and coordination of learning activities, availability of learning content and resources, and accurate record-keeping to support the capability development of Sales and Service teams.

Position Accountabilities

Day-to-day, you'll be responsible for the seamless coordination and operational management of the Learning Lab. Here's what that looks like in practice:

• Keep things on track — develop and maintain accurate timetables and schedules for all Learning Lab activities, sessions, and programs
• Set the stage for learning — coordinate and book training rooms and facilities, ensuring they're prepared and equipped for every session