Leader of Customer Experience at BrokerLink

Lead personal insurance initiatives as the Customer Experience Leader at BrokerLink. Drive team collaboration to enhance client satisfaction and operational success.

As a Customer Experience Leader, you will manage the Personal Insurance branch, ensuring team performance aligns with overall company objectives. With a focus on sales and operational excellence, this role requires a proactive mindset and strong communication skills to help your team thrive in a customer-oriented environment.

Key Responsibilities:
• Ensure efficient day-to-day team management
• Implement strategies for sales and customer service excellence
• Achieve growth targets and monitor financial objectives
• Develop staff through coaching and guidance
• Coordinate general administration functions effectively

Requirements:
• 5-8 years of relevant insurance industry experience
• At least 3 years in management roles
• Post-secondary ...