Lead Valet / Supervisor

Lead Valet Position Overview United Valet Service is seeking a Lead Valet to oversee daily valet operations. This role serves as the on-site point of accountability, ensuring service standards are executed consistently while supporting, directing, and holding the valet team to a high level of performance. This is a working leadership role. You will be actively parking vehicles while managing flow, guest experience, and team execution in real time. Key Responsibilities Lead and direct valet team during each shift to ensure smooth and efficient operations Set the tone for guest experience by modeling proper greeting, urgency, and professionalism Manage traffic flow, staging, and vehicle retrieval to minimize wait times Monitor team performance, including appearance, phone usage, and service standards Ensure proper key control, ticket handling, and vehicle tracking at all times Address guest concerns or service issues on the spot and escalate when necessary Train new valet drivers on proc...