Lead Technician - Silverdale, WA

Job Description
The Lead will serve as the primary on-site technical owner for their hospital locations and is responsible for coordinating deployment activities, guiding technicians, managing workflows, and ensuring quality execution from start to finish.

This is a hands-on leadership role, combining advanced technical deployment responsibilities with team oversight and on-the-ground problem solving.

Key Responsibilities:
-Serve as the primary deployment lead for assigned state (WA or OR), overseeing daily execution across deployment sites
-Perform and oversee end-to-end device deployment, including swaps, installs, and full replacement workflows
-Execute and validate device imaging and configuration (Windows 11 upgrades and Windows 10 for exception devices)
-Lead and support Level 1 technicians, ensuring adherence to process, productivity targets, and quality standards
-Act as the main escalation point for technical issues, resolving or coordinatin...