Vacancy Description
About the job
Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey.
Position Information
Title: Customer Success Engineer (LatAm)
Type: Contract
Compensation: $40,000–$50,000
Location: Remote
Role Responsibilities
- Respond to support requests from Mercor’s talent pool who have questions or issues applying for roles on our platform.
- Triage and investigate talent-reported issues by examining telemetry data, inspecting network requests, writing queries against our database, and troubleshooting common browser issues.
- Consolidate insights and make recommendations about product areas needing improvement.
- Build talent-facing documentation to address common questions in our support queue.
- Maintain e...
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Submit your application for Lead Technical Support Engineer | Upto $50K/yr (Bogotá) at Mercor
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