Lead Technical Support Engineer - Ai-Driven Incident Leader

Ingram Micro in Barcelona is seeking an experienced Lead Technical Support Engineer to be the senior technical leader within the support organization. This role emphasizes technical leadership, mentoring, and operational ownership, ensuring effective collaboration with Product and Engineering teams.The ideal candidate will have over 7 years of experience, strong expertise in cloud technologies, and a proven track record in leadership and operational improvements. Opportunities for personal growth and innovation in technical support are also key aspects of this role.