Lead Solutions Architect

Lead Solutions Architect – Platform, Data & AI & Integrations for Sprinklr. Partner with sales, product, and customer success to drive revenue by architecting, demonstrating, and operationalizing Sprinklr’s Unified‑CXM platform across enterprise technology, customer data, knowledge, and AI ecosystems.

• Architect end‑to‑end platform, customer data, knowledge, and integration solutions using Sprinklr’s connector ecosystem, unified customer intelligence, native import/export, knowledge systems, and REST/GraphQL APIs.
• Design enterprise customer data architectures covering identity resolution, profile unification, source‑agnostic ingestion, structured/unstructured harmonization, segmentation, consent and governance, customer memory, and omnichannel continuity.
• Develop customer knowledge and experience architectures that activate operational, behavioral, conversational, and contextual intelligence across AI, servi...