Lead ServiceNow ITOM CMDB Role in Montreal

Take on a vital leadership position as the ServiceNow ITOM SME CMDB Lead in Montreal, Canada, focusing on CMDB governance and data quality. This long-term contract involves leading the CMDB team towards enhanced operational maturity.
In this role, you will define and execute the CMDB strategy while ensuring that it aligns seamlessly with business services. You will manage stakeholder relations and create effective governance policies, using your analytical skills to prioritize remediation actions based on business impact. Your leadership will enhance the accuracy and reliability of CMDB data.
Key Responsibilities:
• Lead implementation of a multi-phase roadmap for CMDB maturity
• Architect and oversee the Common Service Data Model (CSDM)
• Manage CI lifecycle governance and naming conventions
• Define event management strategies for alert correlation
• Conduct reviews of SME deliverables related to CMDB
Requirements:
• 7–12 years of experience with ServiceNow...