Lead Server/Shift Manager

Lead Server/Shift Manager

Love wings and sports? Join our family, have fun and take pride in your work. Native Grill & Wings is looking for a Lead Server/Shift Manager.

Lead Server/Shift Manager - Job Responsibilities

- Oversee daily restaurant operations during assigned shifts to ensure efficient service.

- Coordinate and manage staff schedules, ensuring adequate coverage for peak times.

- Monitor service quality and customer satisfaction, addressing any issues promptly.

- Train, mentor, and support servers and other staff to maintain high standards of service.

- Handle customer complaints and resolve issues to maintain a positive dining experience.

- Ensure compliance with health and safety regulations and restaurant policies.

- Assist with the setup and breakdown of dining areas before and after service.

- Collaborate with kitchen staff to ensure timely and accurate order...