Lead Product Designer & Product Experience Owner

Shaka Guide is a leading travel technology company helping travelers discover destinations through immersive GPS-guided audio tours and travel experiences.

As we continue to scale our products, we are looking for a highly experienced Lead Product Designer & Product Experience Owner who can take ownership of the complete customer experience across our platform.

This is not a traditional UI/UX Designer role.

We are looking for someone who combines product thinking, UX strategy, data analysis, customer empathy, design leadership, and creative direction to drive meaningful product improvements and elevate the overall quality of our user experience.

You will play a critical role in helping shape product strategy, improve customer satisfaction, increase engagement, and ensure every user interaction feels intuitive and delightful.