Lead Peer Specialist

Summary This Lead Peer Specialist position may only be filled with a Veteran that meets statutory requirements listed in the qualifications section. This position is part of the Veterans Crisis Line (VCL). The VCL is a 24-hour, 7-days-a-week, 365-days-a-year service aimed at connecting callers worldwide to a caring, qualified VA employee. The VCL's mission is to provide 24/7, world-class suicide prevention and crisis intervention services to Veterans, Service Members, and their family members. Responsibilities The position leads a team comprised of Peer Specialists and may lead Without Compensation (WOC) peer support employees, within a common supervisory structure, to provide services, integrate processes, and meet goals of peer support service programming at the facility. As the leader of a team of peer support staff, the position facilitates, coordinates, coaches, and problem solve with the members of the peer support staff team. The position also acts as the recognized liaison to a...