Lead Patient Access Representative

Basic Function:

The Lead Patient Access Representative assists the supervisor in coordinating the daily activites of the Patient Access Representative I. Monitors workflow and quality, assists in the training process and performs all duties of a Patient Access Representative I; assist with the information needed to improve patient flow and collaborate with various departments providing services. Conducts registration interview with patient or patient’s representative to gather demographic and financial information required for hospital admission and/or outpatient service.

Requirements:

High School diploma or equivalent required, Associate’s degree preferred. Five (5) years' patient registration, business office or billing experience in a healthcare setting is required. Registered Health Information Technician (RHIT) or Registered Health Information Administrator (RHIA) preferred.

Responsibilities:


+ Assists the supervisor in coordinating the...