LEAD MEDICAL SUPPORT ASSISTANT

Summary This position serves as a Lead for Medical Support Assistants where work is performed collaboratively in the CBOC Line at the Hyannis CBOC within VISN 1 VA New England Healthcare System. This position is full-time at 40 hours per week. Responsibilities VA Careers - Medical Support Assistant: https://youtube.com/embed/EE9c4XkaELo VA Careers - Lead Medical Support Assistant: https://youtube.com/embed/UJO_XH5uCLs Total Rewards of a Allied Health Professional The incumbent is responsible for planning, directing, and controlling the work of lower grade level MSAs. Duties include, but are not limited to: Provides educational sessions to train new employees in clerical process in an efficient and effective manner to ensure that clerical processes, functions and goals are understood and met. Utilizes knowledge of VA policies, regulations, guidelines and process as they relate to the scheduling of patient appointments, consults, NEAR, Electronic Wait Lists, and pre-appointment clinical ...