LEAD MEDICAL SUPPORT ASSISTANT

Summary The Lead Medical Support Assistant is responsible for the coordination of Advanced MSA assignments and workflow in the Health Administrative Service. The Lead MSA is responsible for daily workload assessments, assigning work, and assuring proper staffing coverage; evaluating training records; and determining training needs of MSAs to provide support across interdisciplinary settings. Responsibilities Incumbent is responsible for orientation and training of new schedulers including training on the applicable software applications, databases, and functions. The incumbent provides initial and continuing education to schedulers, providing training in the utilization of VISTA, VSE, VVC, and other software systems as well as how to run workload reports from VSSC and VISTA. The work is administrative in nature and requires advanced knowledge of applicable systems as well as the ability to identify learning/training needs, provide training in a variety of manners, work directly with us...