Vacancy Description
Lead Major Incident Manager
Location: Milton Keynes (Hybrid – minimum 60% onsite)
Contract: Initial 6-month contract
Rate: £364.65 per day PAYE / £467.08 per day Umbrella
IR35: Inside IR35
The Opportunity
We are seeking an experienced Lead Major Incident Manager to lead the response to critical IT incidents and drive Problem Management activities within a fast-paced Technology & Operations environment.
This is a hands-on leadership role focused on maintaining operational stability, minimising service disruption, driving continual service improvement, and delivering high-quality reporting and analysis. Working closely with technical teams and stakeholders, you will play a key role in ensuring service resilience and operational excellence.
Key Responsibilities
* Lead and coordinate the response to major incidents, ensuring rapid restoration of services and minimal business impact.
* Take ownership of complex incidents, pro...
Location: Milton Keynes (Hybrid – minimum 60% onsite)
Contract: Initial 6-month contract
Rate: £364.65 per day PAYE / £467.08 per day Umbrella
IR35: Inside IR35
The Opportunity
We are seeking an experienced Lead Major Incident Manager to lead the response to critical IT incidents and drive Problem Management activities within a fast-paced Technology & Operations environment.
This is a hands-on leadership role focused on maintaining operational stability, minimising service disruption, driving continual service improvement, and delivering high-quality reporting and analysis. Working closely with technical teams and stakeholders, you will play a key role in ensuring service resilience and operational excellence.
Key Responsibilities
* Lead and coordinate the response to major incidents, ensuring rapid restoration of services and minimal business impact.
* Take ownership of complex incidents, pro...
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