Lead Learning & Development Partner

Ready to shape how colleagues learn, grow and build their careers in a digital-first organisation? 

Do you enjoy turning capability challenges into learning solutions that improve performance, accelerate progression and create lasting organisational impact? 

Are you looking for a role where you can build something meaningful, leaving a legacy that supports colleagues to develop from Digital Guide through to Expert Client Adviser? 

Our Lead Learning & Development Partner will play a pivotal role during an exciting period of transformation and organisational change. Working across learning, operations and leadership teams, you'll lead the design and implementation of a new contact centre learning academy, creating structured learning journeys and career pathways that support colleagues from Digital Guide through to Expert Client Adviser. 

You'll help build the capab...