Lead Engineer, Site Reliability Engineering

About The Role

Mastercard’s Site Reliability Engineering teams are dedicated to delivering a seamless experience for our customers. The Payments Network SRE team owns the reliability, performance, and availability of critical payment infrastructure. In this role, you will assess and elevate end‑to‑end service quality, leverage data for root‑cause analysis, and ensure scalability, resilience, and compliance with security requirements.

Key Responsibilities

Lead continuous assessments of the application infrastructure supporting critical Mastercard applications, focusing on health, performance, monitoring and alerting, and capacity analysis. Collaborate with Product and Development teams to forecast growth requirements and ensure scalability and resiliency. Champion observability as a core principle for infrastructure services, designing and implementing strategies to close gaps and integrate telemetry into a unified view. Build custom dashboards for root...