Lead & Elevate Customer Support Team

Tribe Group in Christchurch, Canterbury, is seeking a seasoned leader to guide and develop a high-performing customer support team within a busy contact centre. You will coach and empower Advisors, manage complex customer escalations, and use performance data to drive service improvements and better outcomes for customers across New Zealand.

You’ll contribute to wider projects, support a culture of development and collaboration, and shape operations and improvement initiatives that enhance