Lead Director – Customer Journey & Martech Innovation

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

**Position Summary**

The Lead Director, Customer Journey & MarTech Innovation serves as a strategic marketing and business transformation leader responsible for driving large-scale customer engagement and omnichannel communication initiatives within the Pharmacy and Consumer Wellness (PCW) organization of CVS Health.

This role operates at the intersection of strategy, operations, and execution—leading a large cross-functional program, shaping marketing roadmaps, and enabling executive decision-making through structured insig...