Lead Customer Service Rep

**Job Description:**
Sharecare is the leading digital health company that helps people – no matter where they are in their health journey – unify and manage all their health in one place. Our comprehensive and data-driven virtual health platform is designed to help people, providers, employers, health plans, government organizations, and communities optimize individual and population-wide well-being by driving positive behavior change. Driven by our philosophy that we are all together better, at Sharecare, we are committed to supporting each individual through the lens of their personal health and making high-quality care more accessible and affordable for everyone. To learn more, visit www.sharecare.com.
**Job Summary:**
**Essential Job Functions:**
+ Under the supervision of the Customer Service Manager, the Customer Service - Escalations team member’s primary responsibilities include: 
+ Handling escalated member concerns while also providing Help Desk support for the...