Lead Business Analyst(IEX Admin)

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.

The IEX Administrator is a critical technical resource responsible for managing, maintaining, and supporting NICE WFM (IEX) and Intradiem applications across American Express Global Business Travel (Amex GBT) globally. This role serves as the single point of contact for IEX functions, ensuring seamless system operations, eliminating errors, and fostering strong internal relationships with end-users. The IEX Administrator will demonstrate expertise in application maintenance, system troubleshooting, and vendor management while maintaining data integrity and supporting organizational efficiency.

**What You’ll Do**

**Application Management & Maintenance**

+ Support WFM and Intradiem S...