LDC-Representative - Customer Service.Commercial Operations SA

We are seeking a Customer Service Representative to deliver excellent customer service in our branded retail store. The role involves assisting customers with products and services, processing sales and system transactions, managing cash and stock accurately, and ensuring a high-quality customer experience. The successful candidate will meet sales targets, resolve customer queries efficiently, and maintain store standards in line with company policies

Deliver excellent customer service and ensure high levels of customer satisfaction

Assist customers with product selection, services, and account enquiries

Process sales and system transactions including activations, upgrades, suspensions, and migrations

Meet and exceed individual and store sales targets

Manage and account for all cash transactions accurately

Control and manage stock, including receiving, merchandising, obsolescence, and shortages

Handle customer queries, complaints, retu...