LATAM Shared Services Portfolio Lead – Customer Care

Pluxee is seeking a Senior Program Leader to transition customer care operations into Shared Services across Hispanic LATAM. This role requires strong leadership skills, operational credibility, and the ability to influence without direct reporting lines. The ideal candidate will manage performance oversight and maintain service stability while working closely with multiple teams.

Candidates should have 5-7 years in customer care along with a Bachelor's degree in Operations or Business, and must possess excellent communication skills in both English and Spanish.