Labor Standards Expert

WHAT YOU WILL DO

As a Labor Standards Expert, you own and develop the store labour standards model, defining how much time store tasks should take to enable accurate, fair and data‑driven labour planning. You ensure time standards reflect real store operations across all store types, sizes and formats and remain robust as operating models evolve.

You will:

• Own and maintain the end‑to‑end store labour standards model, ensuring every task has a clear, validated and documented time value
• Define and continuously improve methodologies, calculation logic and rules behind labour standards
• Lead time studies, work measurements and productivity assessments across front of house, back of house and omnichannel tasks
• Ensure labour standards are updated to reflect new processes, operating model changes and omnichannel flows
• Establish and maintain a structured cadence for reviewing and...