L3 IT Engineers

What You'll Be Doing

• Provide advanced (Tier 3) technical support across complex client environments.
• Perform root cause analysis on recurring and critical incidents to implement permanent solutions.
• Design, implement, and maintain Microsoft Azure, Microsoft 365, Windows Server, and hybrid cloud environments.
• Manage and support virtualization platforms including VMware and Hyper-V.
• Administer networking technologies including firewalls, VPNs, VLANs, routing, switching, and wireless infrastructure.
• Support Active Directory, Microsoft Entra ID, Group Policy, DNS, DHCP, and identity management solutions.
• Implement and maintain backup, disaster recovery, and business continuity solutions.
• Troubleshoot complex infrastructure, networking, cloud, and security-related issues.
• Lead technical projects including cloud migrations, infrastructure upgrades, Microsoft 365 deployments, and server migrations.
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