L2 Cloud & Infrastructure Support Engineer

Location: Singapore

Employment Type: Full-Time

Experience Level: Mid-Level

We are looking for a skilled and proactive L2 Cloud & Infrastructure Support Engineer to support AWS cloud infrastructure, Windows Server environments, networking, and core IT services. The ideal candidate should have strong troubleshooting skills, hands-off experience with AWS administration, and the ability to support business-critical infrastructure operations.

• Provide Level 2 support for AWS cloud infrastructure and services.
• Manage and support Windows Server environments, Active Directory, DNS, DHCP, and related services.
• Troubleshoot network connectivity, routing, firewall, and VPN-related issues.
• Monitor system performance, availability, backups, and security compliance.
• Support incident, problem, and change management activities.
• Collaborate with internal tea...