Vacancy Description
L2 Application Support Engineer
Location : Changi, Singapore
Contract Duration : 12 Months (Renewable Subject to Performance & Business Needs )
Availability : Immediate to 1 Month Notice Preferred
Employment Type : Contract
We are looking for an experience d L2 Application Support Engineer to join a dynamic team supporting critical applications in a fast-paced production environment. This role is ideal for candidates who enjoy troubleshooting complex issues, ensuring system stability, and delivering high-quality support services in a 24x7 environment.
Key Responsibilities:
- Provide 24x7 application support through rotating 12-hour shifts.
- Manage and resolve production incidents and problems within agreed service levels.
- Perform root cause analysis (RCA) and implement preventive measures for recurring issues.
- Monitor a...
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