Vacancy Description
Job Title
L1 Technical Service Desk Engineer
Experience
Proven working experience in an IT/Application Support helpdesk
Location
Leeds – Hybrid role. 2 days per week in the office – Leeds City Centre
Security Clearance
Need Active SC Clearance
Contract
Inside IR 35
Job Description
Role Requirements:
Experience / Education
- Hold valid Security Clearance (SC)
- Proven experience in an IT/Application Support helpdesk, providing direct user support.
- Advocate of ITIL best practice processes.
- Experience in a customer-facing environment.
- Experience in fault finding and improving first-time fix ratios.
- Ability to communicate effectively with colleagues of varying IT skill levels in potentially pressured situations.
- Strong organizational, time management, and work prioritization skills.
- Ability to wor...
Ready to Apply?
अभी आवेदन करें
Submit your application for L1 Technical Service Engineer (SC Cleared) at LSA Recruit
Apply for this Position