L1 Tech Support: Cloud, Tickets & Bilingual Helpdesk

NTT DATA Europe & Latam in Arequipa is seeking a Level 1 Technical Support Specialist to handle incident resolution and cloud assistance in a global environment. Responsibilities include managing tickets with tools like ServiceNow and JIRA while providing support for AWS, Azure, or GCP.

This role requires over a year of experience in technical support, knowledge in Windows and Linux, and the ability to work in rotating 24x7 shifts. The position offers an indefinite contract, additional days off, and opportunities for certification and career growth.