Vacancy Description
- Must have a minimum of 3-5 years of IT experience
- Prior experience in IT helpdesk, application support, or L1/L2 operations roles
- Hands-on familiarity with one or more of the following platforms: Salesforce, Workato, UiPath, Workday/Cumulus, Tableau, or Slack
- Familiarity with ticketing systems and ITSM practices (e.g. ServiceNow, Jira, orequivalent)
- Strong communication skills for user-facing support and cross-team coordination
- Ability to manage multiple platforms and prioritise time-sensitive requests independently
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