L1 Customer Service Support (Mandarin Speaker)

Antasis is a leading provider of outsourced customer experience management, based in Singapore. Committed to transforming interactions, Antasis strives to deliver outstanding and memorable customer experiences. By fostering a culture of excellence, continuous learning, and innovation, the company supports clients with flexible and adaptive workforce solutions. Antasis specializes in both customer experience management and back‑office support for a wide range of industries.

Role Description

We are seeking an L1 Customer Service Support Associate (Mandarin Speaker) for a full‑time, on‑site role in Johor Baharu. The role involves handling customer inquiries, providing exceptional support, and ensuring customer satisfaction. Responsibilities include addressing customer concerns through various channels (email, phone, or chat), offering technical assistance, and maintaining service excellence. The ideal candidate will act as the primary point of contact and deliver a...