KYC Delivery Lead (Manager)

Roles & responsibilities

The role will require the candidate to lead large complex engagements or multiple mid-sized engagements in financial services operations environment. It will involve running and managing engagements and delivering the objectives agreed with the client and onshore stakeholders on banking operation both asset side and liability side of business. Having sound knowledge and experience on KYC CDD review/refresh and new client onboarding for individual and institutional clients is preferred.

The job responsibilities include:

• Maintain day to day client relationship activities and provide input, preparation and support to contractual Service Reviews.
• Build strong relationships with senior stakeholders onshore, KGS Leaders across different service lines and KGS Senior Management within MS.
• Maintenance of Service Levels of the team and by overall engagement encompassing productivity, quality-ba...