Kidney Care Specialist

**PURPOSE AND SCOPE:**

The Kidney Care Engagement Specialist creates a supportive, engaging virtual environment for individuals impacted
by Chronic Kidney Disease (CKD) and End Stage Renal Disease (ESRD). Under the direction of the Manager of
Engagement Specialists, this role provides one‑to‑one support and facilitates small‑group discussions to help
participants understand kidney care pathways, available education and treatment options, and how to navigate next
steps in their care journey.

The specialist engages participants through inbound and outbound outreach, virtual group interactions, and ongoing
follow‑up. Working collaboratively with Kidney Care Specialist and referral partners, the specialist ensures seamless
communication, care coordination, and participant follow‑through across the kidney care continuum.

By delivering empathetic communication, high‑quality discussions, and consistent virtual engagement, this role
enhances pati...