Key Accounts Specialist

Job Summary: The Key Accounts Specialist serves as the primary point of contact for assigned key clients. They maintain strong client relationships, identify business opportunities, coordinate with internal teams, and ensure customer satisfaction to achieve sales and retention goals.



Duties and Responsibilities



Manage assigned key accounts, distributors, and corporate customers

Maintain strong client relationships and ensure high customer satisfaction

Coordinate with production, warehouse, and logistics teams regarding inventory and delivery schedules

Prepare quotations, sales reports, account updates, and forecasts

Ensure timely collection and reconciliation of customer accounts when needed.

Handle customer complaints, delivery issues, and product concerns promptly

Conduct regular client visits, meetings, and business reviews

Support achievement of company sales and distribution targets.

Qualificatio...