Key Accounts Manager

About the Company

Soum is a fast-growing B2C marketplace based in Riyadh, connecting buyers and sellers of used electronics and used cars across Saudi Arabia. Built on trust, speed, and a strong sense of ownership, our commercial team is central to how we grow revenue and deepen relationships with the buyers who purchase from us at scale.

Responsibilities

• Develop and manage a portfolio of buyer/client accounts, acting as the primary point of contact for buyers purchasing products from Soum
• Build and maintain strong, long‑term relationships with key accounts, understanding their needs and purchasing patterns
• Drive account growth by developing new accounts and identifying upsell and expansion opportunities within existing ones
• Own retention and customer satisfaction, proactively addressing account needs before they become issues
• Coordinate with internal teams (operations, logistics, finance, and product) to e...