Vacancy Description
Key Accounts Admin- Fixed Term Contract
Your main responsibilities
.
+ Preparing documentation, and producing reports for meetings
+ Prepare for and attend key account management meetings when required
+ Take and screen calls, enquiries and requests, and handle appropriately
+ Deal with incoming email and often correspond on behalf of management efficiently and professionally
+ Keep the clients up to date with all issues regarding their contract and follow up on any requests
+ Respond to clients needs promptly and be the first point of call ensuring customer service is paramount
+ Maintenance of files, assisting with worksheets, schedules, and other service-related documents
+ General administrative duties - including typing correspondence, dictation, record keeping etc
+ Keeping the in-house system up to date and updating customer service portals to ensure we adhere to KPIs & SLAs<...
Your main responsibilities
.
+ Preparing documentation, and producing reports for meetings
+ Prepare for and attend key account management meetings when required
+ Take and screen calls, enquiries and requests, and handle appropriately
+ Deal with incoming email and often correspond on behalf of management efficiently and professionally
+ Keep the clients up to date with all issues regarding their contract and follow up on any requests
+ Respond to clients needs promptly and be the first point of call ensuring customer service is paramount
+ Maintenance of files, assisting with worksheets, schedules, and other service-related documents
+ General administrative duties - including typing correspondence, dictation, record keeping etc
+ Keeping the in-house system up to date and updating customer service portals to ensure we adhere to KPIs & SLAs<...
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