Key Account Manager – Digital Marketing/SEO

Role Overview We are seeking an experienced Key Account Manager – Digital Marketing with 7+ years of experience in client success, account management, and team leadership.

The ideal candidate should have a strong background in managing key client relationships, leading customer success teams, and working with clients in the SEO or digital marketing domain.

Key Responsibilities Build and maintain strong, long-term relationships with key clients.

Serve as the primary point of contact for customer accounts and ensure a seamless client experience.

Lead, mentor, and manage the Customer Success team to achieve business and customer satisfaction goals.

Understand client objectives and collaborate with internal teams to deliver successful outcomes.

Conduct regular business reviews, provide strategic recommendations, and ensure high customer retention.

Identify opportunities for account growth through upselling and cross-selling.