Junior Technical Support Engineer Position

Take your first step into the tech industry with our Junior Technical Support Engineer role. Deliver essential technical support while managing security tasks and ensuring system health.
In this position, you will address IT-related incidents from customers and internal users. You will perform thorough diagnostics on software, hardware, and network issues, and engage in security incident resolution through effective communication. Your role also includes maintaining accurate documentation of all investigations and resolutions.
Key Responsibilities:
• Address IT incidents and requests professionally
• Troubleshoot hardware and software issues
• Monitor and deploy endpoint security configurations
• Conduct investigations on security threats
• Keep documentation of incidents and actions taken
Requirements:
• Bachelor's or college degree in IT or related field
• Familiarity with endpoint security practices
• Strong problem-solving and analytical skills
•...